What is Inclusive Access at UNM?

Inclusive access (IA) is a course material delivery system right through your course’s UNM Canvas homepage. The bookstore, book publishers, and UNM Faculty all work together to negotiate lower pricing on nationally used products and provide digital access on day one of class. No need to buy anything before class begins and saves UNM students millions of dollars a year. 

 

How does it work?

Your instructor will place a link to your course materials and to RedShelf within your course in Canvas on day one of class. If you do not find these links, please contact inclusiveaccess@unm.edu!

You will then be able to access the eBook or Adaptive Learning product (such as Revel, MyLabs, Connect, etc.) through the link in Canvas, and by using the code provided through the RedShelf link or by using the link embedded within your courses Canvas homepage. 

You will have access to these course materials without charge during the evaluation period, which is the add/drop period for your course.* 

PLEASE DO NOT USE A FREE COURTESY CODE PROVIDED BY A PUBLISHER. This will lead to a prompt for you to pay the publisher directly. The Inclusive Access price has been negotiated to be the best possible price, and you will pay more if you purchase directly through the publisher.**

 

Communication

You will be sent an email to your UNM email address on file with the UNM Registrar, on or before the first day of class explaining the program.***

 

You have the right to not participate, but if you choose to not participate, (and pay more elsewhere) you must opt-out!

2 days before the opt-out deadline, you will be sent an email (to the address on record with the Registrar) with opt-out instructions and deadlines. Remember, it is your responsibility to check your email account daily. You will be able to opt-out, and opt back in again, as many times as you wish before the deadline. Once the deadline has passed, your final decision will be honored.

We cannot accept late opt-outs due to automation, so be sure to act before the deadline.

If your name still appears as registered on the course roster on the day after the last day to withdraw with 100% tuition refund, and if you have not opted out, your Bursar Account will be charged for the cost of the course material. If you have withdrawn in time, there will be no charge, but your access will be stopped.

If you attempt to opt-out, but the RedShelf link is missing from your course, contact inclusiveaccess@unm.edu immediately!

If you opt-out, you will not be charged for the digital content unless you purchased an optional print upgrade for the course. Optional print upgrades are specially priced physical books, and only available to participants in the Inclusive Access program.

 

What are print upgrades?

Print upgrades are full print versions of the eBook included with your course, and many courses have print upgrades available. If you purchase a print upgrade, you must present your UNM ID at time of purchase. They are named “upgrades” as they cannot replace the digital material through Canvas, they can only be used as an “upgrade” to the course. Purchasing the print upgrade automatically opts you into the Inclusive Access program (even if you attempt to opt out later.)

 

But I’m a Dual Credit Student! I have a 3rd Party Account! I’m an athlete on book scholarship, will I still be charged?

If you have a 3rd Party paying for your books, or are a Dual Credit student, or athlete on book scholarship, your materials will be charged to the appropriate account and NOT your personal bursar account.

 

Mixed Messages or Miscommunication from Other Sources on Inclusive Access.

We have worked hard to get accurate information about IA to students and faculty. Any summarized version from professors that doesn’t follow what we have listed here may be a mistake. If you are unsure or have any questions that are not answered here, please feel free to call us, stop by our store or email inclusiveaccess@unm.edu. We would be happy to help.

 

Help me!

Students:

• For help accessing your Access Code Materials from Canvas, click here.
• For help accessing your Codeless Publisher courseware materials from Canvas, click here.
  
• For help accessing your RedShelf eBook from Canvas, click here.
• For Opt-Out Instructions, click here.
• For help with your Inclusive Access code redemption, please feel free to visit the Textbook Department at the main campus bookstore (Cornell @ Central NE) during regular business hours.
• If you are having trouble with your UNM Canvas account, contact Canvas help at canvas@unm.edu
• If you are having trouble accessing your course materials which appear in your course in Canvas, contact help@redshelf.com
• If you cannot find your course materials link in your Canvas course, ask your instructor if he or she has inserted and activated the RedShelf link. Instructions for this process are on the Bookstore website.
• If you have a question about billing, contact Peg Lewis, at peglewis@unm.edu
  
  

Faculty:

Inclusive Access takes some time behind the scenes to set up. The Bookstore and the publishers must negotiate the best pricing, your course must be web-enhanced, and we all work with the RedShelf team to "set up" your course and course content. Because of these time constraints, the deadlines for adding a course to the Inclusive Access program for the various terms is as follows:

• Spring Terms: November 1st
• Summer Terms: April 15th
• Fall Terms: July 1st

We hope you understand that we cannot add your course to the Inclusive Access program after these deadlines, but if you are interested in a future term, please reach out to Peg Lewis at peglewis@unm.edu to get the process started.

Participating Faculty:

Please be sure to add the course materials and the RedShelf link to your course. Students cannot opt out without the RedShelf link! You’ll also receive an email when the course goes live with helpful instruction.

For help adding the RedShelf link to your course, click here.

For further assistance please contact McKenna Shea mckenna.shea@redshelf.com

 

* This deadline is the same as the last day to withdraw with 100% tuition refund.

** Note that if you mistakenly purchase directly from the publisher, the Bookstore can help you obtain a refund and transfer your work to the Inclusive Access version, but it is better to use the RedShelf code from the start. Please also note that a site code, such as provided for IA courses from Cengage, are not the same thing as courtesy codes. Courtesy codes expire and prompt you to pay. You should never pay when prompted at a publisher website.

***check your official email address daily during the first month of class to look for messages about the Inclusive Access program. Checking your email address regularly will prevent confusion later.