FAQs

Can I pay with my Bursars account?

Yes – Please check our Forms of Payment link to see additional forms payment that are accepted on the UNM Bookstore website.

 

Are all Lobowear items online?

No – Only a portion of Lobowear and Spirit items are available on our bookstore website. We have the largest selection of Lobowear and Spirit items in the state, available at our UNM Bookstores / Main Campus location.

 

How do I do a return an item purchased from the website?

All returns, refunds and exchanges must be accompanied by the original receipt and in the original condition and packaging.

Ship item back to:

University of New Mexico Bookstore

C/O Customer Service Returns

2301 Central Ave N.E.

Albuquerque, NM 87131

Customer Service can be reached at 505-277-5452 or email at

UNM Bookstore Customer Service

 

NOTES TO DO:

1. Add web returns under the Returns page. Maybe add a link to Loboden Returns Page

2. Forms of Payment: Bursar Account/ Student Bookstore Charge Account, Cash, Check, MasterCard, Visa, American Express, Discover and LoboCash. This could be a click through to Student/ Parents link – where the in-depth information now resides.

3. Shipping has it's own page and we should publish that link under Customer Service on the bottom Navigation Bar

4. Additional links to add under: About Us category

5. Directions to the store: Street map to Main Bookstore and to Medical Legal Bookstore, use updated maps from UNM Parking or link to Google maps. Highlight that we validate parking.